Last updated 7 November 2026
1. Who we are
Life in the UK Test Prep is run by ChowChow Labs (Ontario, Canada). Contact: chowchowbuy@gmail.com. By using the site you agree to these terms.
2. What the site is
A study aid with practice questions and mock exams for the Life in the UK Test. It is not affiliated with, endorsed by, sponsored by or approved by the UK Government, the Home Office, UK Visas and Immigration or The Stationery Office, and our practice questions are not official test questions. Passing our mock exams doesn’t guarantee you’ll pass the real test or that any citizenship or settlement application will succeed, and nothing on the site is legal or immigration advice. Always study the current official handbook and check GOV.UK.
3. Accounts
- You sign in with your email address, or with your Google or Apple account. Keep access to them secure.
- One account per person. Don’t share your account or resell access.
- If you’re under 16, please use the site with a parent or guardian’s permission.
- You can delete your account any time in Settings.
4. Free and Premium plans
- Mock Exams 1–7 are free, with ads, and can be retaken any time.
- Premium costs £2.99 / month or £9.99 one-time (lifetime), with any VAT shown at checkout. Both plans unlock Mock Exams 8–20, full statistics, retrying missed and flagged questions, and no ads. The iPhone app is a separate purchase.
- Monthly Premium renews automatically every month until you cancel. Cancel any time in Settings; you keep Premium until the end of the paid month. Lifetime Premium is a single payment with no renewals. It stays active for as long as this website operates. A refund of a lifetime purchase (see the refund policy) ends it immediately.
- Refunds are covered by our refund policy, including a 14-day money-back guarantee.
- We may change prices in future. We’ll tell subscribers by email before a new price applies to them.
5. Payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle’s buyer terms (opens in a new tab) apply to purchases.
6. Fair use
Please don’t copy, scrape or republish our questions, explanations or artwork, try to break or overload the site, or get around the Premium features. We may suspend accounts that do.
7. Content and accuracy
We work hard to keep questions accurate and up to date, but mistakes can happen and rules can change. If you spot an error, email us. The site is provided “as is”, and to the extent the law allows we aren’t liable for indirect losses, such as a failed test or a delayed application. Nothing in these terms limits rights you have under consumer protection law where you live, such as the UK Consumer Rights Act 2015 or Ontario consumer protection law.
8. Changes and governing law
We may update these terms; the date above shows the latest version, and we’ll email subscribers about important changes. These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. If you live in the UK, you also keep the protection of the mandatory laws of the part of the UK where you live, and you can bring a claim in your local courts.
See also our privacy policy and refund policy.